Steorra is an online retail store which deals in artificial jewellery. Jewellery is a special deals zone where the product is little enough that clients can really wear it in the store. Steorra works with the eye of offering richly arranged jewelleries at attractive expenses. Steorra is for individuals who need quality items from the comforts of their homes by settling on Indian fake jewelleries web based shopping and discount Imitation jewellery Online.
Steorra Jewels gives lots of policies to its customers at the time of purchasing. With the help of these policies, the customer will get a lot of help in getting the product and also the opportunity to share the relay with their product. So, we have a policies like:-
- Customer Support
- Free Delivery (Cash on Delivery available)
- Easy return policy.
Steorra Customer Support:-
You can contact us between 9 a.m to 5 p.m (Monday to Saturday). You can also chat with us for your problems and information about the product. Our delicate team members will help you for solving your query.
Our Secure Payments
In a safe payment your Visa number, the expiry date is encoded in the transmission to verify you and assurance that no data is clearly transmitted over the Internet. Keeping this in mind, Steorra Jewels has put a feature of Safe Money Payments on the site for its customers, which can make Customers Safe shopping. Clients can make their payments with their Credit Card, Debit card or Online reserve move. In Steorra, customers can choose EMI, Cash on Delivery option also.
Master Card Option:-
Customer can use their master card like Debit Card, Credit Card or online reserve mode for make payment safe.
Equated Monthly Instalment (EMI) is a fixed instalment made by a borrower to a moneylender at a predefined date each schedule month.
Cash on Delivery:-
Sometimes we call it collect on delivery. It means that customer make payment after receiving the product which she/he orders on site..
Steorra Free Delivery:-
We offer you a free delivery service on every order. Your request will be delivered to you completely protected. We send all packages to the customers via reputed couriers such as DHL, Blue Dart, First Flight, B4 Express etc. Steorra gives you a free delivery over Rs. 500/- . All orders are dispatch in 24 hours after ordering the product.
Our Return Policy
Steorra Jewels works on customer delight from every aspect. Starting from making the perfect ornament especially designed for you which is completely allergy free to giving you exceptional after sale services. Support team is always present to help and solve your queries in every possible way.
What We Offer To Our Customers
1. Unused Products:- Steorra Jewels offer you a 30 day Replacement Policy at your door step. A Challan will be issued to you and you will get your money in Steorra Wallet which will be completely applicable for your next purchase for a lifetime.
Exceptions of this policy would be as follows : –
- If the tag is not attached.
- If you didn’t possess the original bill.
- If you don’t have the original contents of package delivered to you. ( It includes Original Bill, Tag on the item, Jewellery Box).
- It is a used item.
- It is a ON SALE product.
- Refund is not granted in any case.
2. Used Products:- Steorra Jewels offer you different plans for an exchange of a used product in various circumstances. Read below:-
(a) Manufacturing defect under notice before 1 Month:- If you wear a product and come across any manufacturing defect within one month. From the date of purchase you can immediately whatsapp or email the photo of the product with the scanned copy of the bill for the acceptance of the Exchange. .After we receive the product and on exchange approval you will get full amount of the purchased value in Steorra Wallet within 5 working days.
(b) Manufacturing Defect under notice after 3 Months:- If you wear a product and come across any manufacturing defect after three months from the date of purchase you can either whatsapp or write a mail to us with a scanned copy of your purchased bill and photographs of the necklace for the exchange process. After we receive the product and on exchange approval we may offer you a 30% CASHBACK of the bill value in your Steorra Wallet within 10 working days which can be used lifetime for your next purchase. 3 months return policy only for Steorra Studio Collection.